In addition to the Distance Selling Regulations, you can return any item within 28 days of receipt for a refund of that item.
For returns made outside the Distance Selling Regulations, we will refund the monetary value of the goods returned to us, at the price you purchased them. This includes sale items.
Unfortunately, we do not provide exchange service. So you'll need to return the unwanted item for a refund and place a new order..
Please note that in the interests of hygiene, items marked with a '*' next to the product name cannot be returned, unless they have remained in their original wrapping or are faulty.
In all cases, the items returned must be in their original condition, which includes all tags and any packaging. For example, shoes are to be returned along with the original shoe box. All goods will be inspected on return.
The goods are your responsibility until they reach us. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.
Free standard Royal Mail Tracked 48 Return is provided to all UK Order. For all other countries or if you wish to return by using your own courier service, We recommend you use a tracked postal service that insures you for the value of the goods you are returning or obtain proof of posting.